Book now with peace of mind.
You will have the option to cancel your reservation and receive a full refund of your deposit until the last day (*)
✓ The sending of the down payment as a final confirmation of your booking must be made only AFTER the telephone confirmation by our operators, no later than 5 days after telephone confirmation.
✓ The previously mentioned conditions apply exclusively to stays lasting 7 days or multiples thereof, with arrival and departure on Saturday or Sunday (Saturday/Saturday or Sunday/Sunday for all rooms types except Ambra, Opale, Connecting rooms, Trilo for Hotel Garden , Connecting rooms for Hotel Roxy, Connecting rooms and apartments Hotel Everest, Connecting rooms Hotel Cinzia). If you wish to cancel your reservation, you are free to do so and you will receive a full refund of the amount paid as a deposit (approximately 30%), provided that the request is made at least 21 days before the arrival date. If the cancellation occurs within 21 days prior to the arrival date, in order to receive the refund it will be necessary to provide a medical certificate from a member of the traveling family certifying a health problem as the cause of the cancellation otherwise it will be retained as a cancellation fee.
✓ For bookings with periods other than 7 days (or multiples of Saturday/Saturday – Sunday/Sunday) if the cancellation occurs 21 days before the arrival date the deposit will be refunded otherwise it will be retained as a cancellation fee.