{"id":54332,"date":"2023-12-12T12:29:05","date_gmt":"2023-12-12T11:29:05","guid":{"rendered":"https:\/\/www.severihotels.it\/?page_id=54332"},"modified":"2026-01-03T15:34:30","modified_gmt":"2026-01-03T14:34:30","slug":"domande-frequenti","status":"publish","type":"page","link":"https:\/\/www.severihotels.it\/en\/hotel-cinzia-pinarella\/domande-frequenti","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1429.4px;margin-left: calc(-2.1% \/ 2 );margin-right: calc(-2.1% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:2%;--awb-padding-bottom:2%;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.02795%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.02795%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.02795%;--awb-spacing-left-medium:1.02795%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.02795%;--awb-spacing-left-small:1.02795%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:38px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Alegreya&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;\"><h2>FAQ<\/h2><\/h2><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.0559%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.0559%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.0559%;--awb-spacing-left-medium:2.0559%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.02795%;--awb-spacing-left-small:1.02795%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#62a5c8;--awb-title-font-family:&quot;Alegreya&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-54332-1\"><div class=\"fusion-panel panel-default panel-47e1f95480932875b fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_47e1f95480932875b\"><a aria-expanded=\"false\" aria-controls=\"47e1f95480932875b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#47e1f95480932875b\" href=\"#47e1f95480932875b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is included in the All Inclusive package?<\/span><\/a><\/h4><\/div><div id=\"47e1f95480932875b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_47e1f95480932875b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our SUPER All Inclusive package includes:<\/p>\n<ul>\n<li><strong>2 Restaurants:<\/strong> Hotel or Beach, the choice is yours! You can choose to have lunch overlooking the sea or dine under the stars at the beach bistro, weather permitting, in a unique and relaxing setting, or at the hotel&#8217;s panoramic restaurant with buffet service.<\/li>\n<li><strong>Unlimited drinks<\/strong> at the beach bar and hotel: Soft drinks (water, coffee, juices, soft drinks) and alcoholic drinks (beer, spritz, digestifs, bitters, frizzantino, white and red wine) and much more&#8230;<\/li>\n<li><strong>1 sunumbrella and 2 sun loungers:<\/strong> At the private beach \u201cLe Lido\u201d, you have priority choice of the rows closest to the sea.<\/li>\n<li><strong>Entertainment 7 days a week:<\/strong> A rich entertainment programme 7 days a week, every day on the beach and in the evening with our entertainment staff on rotation in our Severi Hotels.<\/li>\n<li><strong>Pizza on the beach:<\/strong> Every day on the beach, a large buffet with pizza, savoury snacks and much more awaits you.<\/li>\n<li><strong>Aperitifs at the hotel:<\/strong> Rich aperitifs every day at the hotel before meals.<\/li>\n<li><strong>Ice cream, granita and sorbets:<\/strong> A wide selection of ice cream, granita and sorbets is always available at the beach bar.<\/li>\n<li><strong>Drinks with meals:<\/strong> Bottled wine, house water, canned beer and soft drinks<\/li>\n<li><strong>Mothers&#8217; corner:<\/strong> This year, the Hotel Cinzia restaurant has introduced a baby food corner, a space designed specifically for mothers who wish to prepare meals for their little ones during their stay, available every day from 7:30 am to 9:00 pm.<\/li>\n<li><strong>Goodnight corner:<\/strong> Every evening at the hotel bar with chamomile tea, herbal teas, hot milk and biscuits.<\/li>\n<li><strong>Bicycles available:<\/strong> Bike park for adults and children.<\/li>\n<li><strong>Guaranteed parking:<\/strong> Parking is guaranteed for all our guests.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-755639498664839ea fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_755639498664839ea\"><a aria-expanded=\"false\" aria-controls=\"755639498664839ea\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#755639498664839ea\" href=\"#755639498664839ea\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is it possible to have lunch or dinner on the beach?<\/span><\/a><\/h4><\/div><div id=\"755639498664839ea\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_755639498664839ea\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>With half board or full board, you can book lunch or dinner at our private beach (weather permitting) at the Le Lido Bistro at no additional cost. You can indicate your preference the evening before by specifying it on the menu.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8f6725d94f1134845 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8f6725d94f1134845\"><a aria-expanded=\"false\" aria-controls=\"8f6725d94f1134845\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#8f6725d94f1134845\" href=\"#8f6725d94f1134845\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is there parking?<\/span><\/a><\/h4><\/div><div id=\"8f6725d94f1134845\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8f6725d94f1134845\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p data-start=\"318\" data-end=\"500\">Yes, for all room types or accommodation solutions, a free parking space (single space, cannot be reserved) is guaranteed in an external car park located approximately 600 metres from the hotel.<\/p>\n<p data-start=\"502\" data-end=\"631\">Il parcheggio <strong data-start=\"516\" data-end=\"535\">non \u00e8 custodito<\/strong>; pertanto, la struttura <strong data-start=\"560\" data-end=\"592\">non si assume responsabilit\u00e0<\/strong> in caso di furti o danni ai veicoli.<\/p>\n<p data-start=\"633\" data-end=\"863\">Per agevolare gli spostamenti, mettiamo a disposizione dei nostri ospiti un <strong data-start=\"709\" data-end=\"738\">servizio navetta gratuito<\/strong>, attivo <strong data-start=\"747\" data-end=\"787\">tutti i giorni dalle 8:00 alle 19:00<\/strong> (solo in orario diurno), per il collegamento tra l\u2019hotel e il parcheggio.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b7e36276dace3d755 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b7e36276dace3d755\"><a aria-expanded=\"false\" aria-controls=\"b7e36276dace3d755\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#b7e36276dace3d755\" href=\"#b7e36276dace3d755\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are alcoholic beverages included in the all-inclusive package?<\/span><\/a><\/h4><\/div><div id=\"b7e36276dace3d755\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b7e36276dace3d755\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, at the bar of the hotel and our private beach Le Lido, included in the All-Inclusive package, you will find: a selection of bitters, spritz, frizzantino, house aperitif and beer. The consumption of alcoholic beverages is reserved for adults over the age of 18.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d75947de2c5c2b5bc fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d75947de2c5c2b5bc\"><a aria-expanded=\"false\" aria-controls=\"d75947de2c5c2b5bc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#d75947de2c5c2b5bc\" href=\"#d75947de2c5c2b5bc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Does the hotel accept pets?<\/span><\/a><\/h4><\/div><div id=\"d75947de2c5c2b5bc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d75947de2c5c2b5bc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, the hotel is happy to welcome your four-legged friend.<br \/>\nWe accept a maximum of one small\/medium-sized pet per room.<br \/>\nPets are not allowed in the bar, solarium, swimming pool or restaurant areas.<br \/>\nPets must be kept on a leash in the hotel&#8217;s common areas.<br \/>\nRoom cleaning may be postponed until the afternoon. Like all our guests, your four-legged friends must also respect the rest\/quiet hours, which are from 2:00 pm to 4:00 pm and from 10:30 pm to 7:30 am.<br \/>\nAn additional fee of \u20ac40.00 per week will be charged at the time of booking for cleaning the room after the guest&#8217;s departure.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d90c2a951b4b864f5 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d90c2a951b4b864f5\"><a aria-expanded=\"false\" aria-controls=\"d90c2a951b4b864f5\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#d90c2a951b4b864f5\" href=\"#d90c2a951b4b864f5\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Gli animali possono accedere alla spiaggia?<\/span><\/a><\/h4><\/div><div id=\"d90c2a951b4b864f5\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d90c2a951b4b864f5\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><b>S\u00ec,<\/b> l&#8217;ordinanza del comune di Cervia permette l&#8217;accesso alla spiaggia al cane dalle 06:00 alle 08:00 e dalle 21:00 alle 24:00; il cane deve avere un guinzaglio di lunghezza non superiore a 1,50 m.\u00a0 e opportuna museruola, con possibilit\u00e0 di fare il bagno col padrone.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3997788f080370daf fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3997788f080370daf\"><a aria-expanded=\"false\" aria-controls=\"3997788f080370daf\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#3997788f080370daf\" href=\"#3997788f080370daf\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is there a corner for baby food?<\/span><\/a><\/h4><\/div><div id=\"3997788f080370daf\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3997788f080370daf\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Starting this year, the dining room features a baby food corner, a space designed specifically for mothers who wish to prepare meals for their little ones during their stay, available daily from 7:30 am to 9:00 pm.<\/p>\n<p>The baby food corner is equipped with a hob, fridge, microwave and kitchen utensils, giving you the freedom to cook independently. We also provide a selection of single-portion ingredients, including:<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0b69ab8d9ef1a2957 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0b69ab8d9ef1a2957\"><a aria-expanded=\"false\" aria-controls=\"0b69ab8d9ef1a2957\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#0b69ab8d9ef1a2957\" href=\"#0b69ab8d9ef1a2957\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are there any options for vegans?<\/span><\/a><\/h4><\/div><div id=\"0b69ab8d9ef1a2957\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0b69ab8d9ef1a2957\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, every day at main meals you will find a rich buffet of cooked and raw vegetables.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8c790d4c04bafa767 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8c790d4c04bafa767\"><a aria-expanded=\"false\" aria-controls=\"8c790d4c04bafa767\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#8c790d4c04bafa767\" href=\"#8c790d4c04bafa767\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How far is the hotel from the beach?<\/span><\/a><\/h4><\/div><div id=\"8c790d4c04bafa767\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8c790d4c04bafa767\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our private beach, Le Lido, is just 100 metres away and can be reached by a pleasant walk through the cool, green pine forest.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a9fb15d0d118b5182 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a9fb15d0d118b5182\"><a aria-expanded=\"false\" aria-controls=\"a9fb15d0d118b5182\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#a9fb15d0d118b5182\" href=\"#a9fb15d0d118b5182\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is the swimming pool heated?<\/span><\/a><\/h4><\/div><div id=\"a9fb15d0d118b5182\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a9fb15d0d118b5182\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, the pool is heated and the temperature is above 26\u00b0C.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0378cf868f58f8030 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0378cf868f58f8030\"><a aria-expanded=\"false\" aria-controls=\"0378cf868f58f8030\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#0378cf868f58f8030\" href=\"#0378cf868f58f8030\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Where is Hotel Cinzia located?<\/span><\/a><\/h4><\/div><div id=\"0378cf868f58f8030\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0378cf868f58f8030\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The Hotel Cinzia is located in Pinarella di Cervia (RA) in Emilia Romagna and overlooks the pine forest: a cool strip of greenery that separates it from the beach.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-755e8cc0934cc2eab fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_755e8cc0934cc2eab\"><a aria-expanded=\"false\" aria-controls=\"755e8cc0934cc2eab\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-1\" data-target=\"#755e8cc0934cc2eab\" href=\"#755e8cc0934cc2eab\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">If I am staying at one hotel, can I use the services of another hotel?<\/span><\/a><\/h4><\/div><div id=\"755e8cc0934cc2eab\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_755e8cc0934cc2eab\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No, except for the entertainment evenings organised by our entertainment staff.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.0559%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.0559%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.0559%;--awb-spacing-left-medium:2.0559%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.02795%;--awb-spacing-left-small:1.02795%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#62a5c8;--awb-title-font-family:&quot;Alegreya&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-54332-2\"><div class=\"fusion-panel panel-default panel-fafbf85a162cb2431 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fafbf85a162cb2431\"><a aria-expanded=\"false\" aria-controls=\"fafbf85a162cb2431\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#fafbf85a162cb2431\" href=\"#fafbf85a162cb2431\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Will the room be ready when I arrive?<\/span><\/a><\/h4><\/div><div id=\"fafbf85a162cb2431\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fafbf85a162cb2431\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The room will be available from 2 p.m. to 5 p.m. and must be vacated by 10 a.m. on the day of departure.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5d47209ffeb3627a8 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5d47209ffeb3627a8\"><a aria-expanded=\"false\" aria-controls=\"5d47209ffeb3627a8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#5d47209ffeb3627a8\" href=\"#5d47209ffeb3627a8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Will the car park be available when I arrive?<\/span><\/a><\/h4><\/div><div id=\"5d47209ffeb3627a8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5d47209ffeb3627a8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The car park will be available from 10:00 a.m. and must be vacated by 10:00 a.m. on the day of departure.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d49395a8b20ba1df1 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d49395a8b20ba1df1\"><a aria-expanded=\"false\" aria-controls=\"d49395a8b20ba1df1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#d49395a8b20ba1df1\" href=\"#d49395a8b20ba1df1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Will the parasol and sun loungers be available for me to use as soon as I arrive?<\/span><\/a><\/h4><\/div><div id=\"d49395a8b20ba1df1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d49395a8b20ba1df1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The beach umbrella and two sunbeds at our private beach, Le Lido, will be at your disposal from the morning of your arrival until the evening before your departure.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-68f1780f8e15d73af fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_68f1780f8e15d73af\"><a aria-expanded=\"false\" aria-controls=\"68f1780f8e15d73af\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#68f1780f8e15d73af\" href=\"#68f1780f8e15d73af\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">My child is under 4 years old, what can he do?<\/span><\/a><\/h4><\/div><div id=\"68f1780f8e15d73af\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_68f1780f8e15d73af\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The hotel has a children&#8217;s room with a soft, enclosed play area, as well as an outdoor area with table football, table tennis and an inflatable toy. On the beach, there is a children&#8217;s area with games and a giant marine-themed inflatable. Every day on the beach, our entertainment staff entertains the little ones with baby dance activities, workshops and many other activities. Parental\/guardian supervision is required during all activities.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e94e1a2ca38f70b7e fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e94e1a2ca38f70b7e\"><a aria-expanded=\"false\" aria-controls=\"e94e1a2ca38f70b7e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#e94e1a2ca38f70b7e\" href=\"#e94e1a2ca38f70b7e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is the entertainment just for children or for adults too?<\/span><\/a><\/h4><\/div><div id=\"e94e1a2ca38f70b7e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e94e1a2ca38f70b7e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The entertainment we offer is suitable for all ages. Our staff organises activities and tournaments divided by age group, as well as evening events that involve both adults and children, with cabaret shows, music evenings and games. There is also an excursion service with a wide range of options for fantastic adventures for couples or families.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ef47b3cf4aaa1cc8c fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ef47b3cf4aaa1cc8c\"><a aria-expanded=\"false\" aria-controls=\"ef47b3cf4aaa1cc8c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#ef47b3cf4aaa1cc8c\" href=\"#ef47b3cf4aaa1cc8c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are bicycles available?<\/span><\/a><\/h4><\/div><div id=\"ef47b3cf4aaa1cc8c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ef47b3cf4aaa1cc8c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, the hotel has a number of bicycles for adults and children, as well as mountain bikes, which are available free of charge for short rides and for reaching the main points of interest. When parking, you must lock them with the padlock provided. The customer will be held responsible in the event of damage or theft of the bicycle and will be asked to pay compensation ranging from \u20ac20.00 to \u20ac200.00 depending on the damage caused.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-28caa4140852f4e90 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_28caa4140852f4e90\"><a aria-expanded=\"false\" aria-controls=\"28caa4140852f4e90\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#28caa4140852f4e90\" href=\"#28caa4140852f4e90\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are excursions included in the all-inclusive package?<\/span><\/a><\/h4><\/div><div id=\"28caa4140852f4e90\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_28caa4140852f4e90\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No, the Minibus Garden excursion service is not included in the All-Inclusive package: the programme with prices and timetables will be available at the excursion office located on our beach. To stay up to date, visit our IG profile <a href=\"https:\/\/www.instagram.com\/minibus.garden\/\">@minibusgarden<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-eb805c5787e201c15 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_eb805c5787e201c15\"><a aria-expanded=\"false\" aria-controls=\"eb805c5787e201c15\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#eb805c5787e201c15\" href=\"#eb805c5787e201c15\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is there a shuttle service to the nearest station?<\/span><\/a><\/h4><\/div><div id=\"eb805c5787e201c15\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_eb805c5787e201c15\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, the hotel offers a free transfer service to Cervia-Milano Marittima station from 7:30 a.m. to 11:00 p.m. (Saturdays and Sundays only).<br \/>\nPlease notify us when booking.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-30282504a75244fdf fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_30282504a75244fdf\"><a aria-expanded=\"false\" aria-controls=\"30282504a75244fdf\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#30282504a75244fdf\" href=\"#30282504a75244fdf\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens in the event of cancellation or early departure?<\/span><\/a><\/h4><\/div><div id=\"30282504a75244fdf\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_30282504a75244fdf\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We invite you to read all the terms and conditions <a href=\"https:\/\/www.severihotels.it\/en\/hotel-cinzia-pinarella\/general-conditions\">on this page<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-117fd93f0aca30a5c fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_117fd93f0aca30a5c\"><a aria-expanded=\"false\" aria-controls=\"117fd93f0aca30a5c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#117fd93f0aca30a5c\" href=\"#117fd93f0aca30a5c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are there pushchairs for children?<\/span><\/a><\/h4><\/div><div id=\"117fd93f0aca30a5c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_117fd93f0aca30a5c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, the hotel has a number of pushchairs available for our guests. Please ask at reception on the day of arrival.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5b38e68c05d99ba22 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5b38e68c05d99ba22\"><a aria-expanded=\"false\" aria-controls=\"5b38e68c05d99ba22\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#5b38e68c05d99ba22\" href=\"#5b38e68c05d99ba22\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is there a toy storage area?<\/span><\/a><\/h4><\/div><div id=\"5b38e68c05d99ba22\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5b38e68c05d99ba22\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, there is a toy storage area, but it is not supervised.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3ed08504e057f9e97 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3ed08504e057f9e97\"><a aria-expanded=\"false\" aria-controls=\"3ed08504e057f9e97\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#3ed08504e057f9e97\" href=\"#3ed08504e057f9e97\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is the hotel suitable for people with dust mite allergies?<\/span><\/a><\/h4><\/div><div id=\"3ed08504e057f9e97\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3ed08504e057f9e97\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"p1\">We would like to inform you that the hotel is unable to cater for dust mite allergies. Unfortunately, we do not have hypoallergenic mattresses, bed linen, towels or curtains, and the corridors are carpeted. The hotel is located in the front row facing the pine forest, and the area may be exposed to dust. Therefore, it will be your responsibility to take care of your child&#8217;s allergy.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f22f67d672d9df511 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#212934;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f22f67d672d9df511\"><a aria-expanded=\"false\" aria-controls=\"f22f67d672d9df511\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-54332-2\" data-target=\"#f22f67d672d9df511\" href=\"#f22f67d672d9df511\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Food allergies and intolerances<\/span><\/a><\/h4><\/div><div id=\"f22f67d672d9df511\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f22f67d672d9df511\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>In accordance with Regulation 1169\/2011, we inform you that our dishes may contain allergens and traces of: gluten, lactose, eggs, crustaceans, fish, peanuts, soy, nuts, celery, mustard, garlic, sesame, sulphur dioxide, lupins and molluscs.<br \/>\nNeither of our restaurants (hotel and beach) has a separate area that can guarantee non-contamination in the case of food allergies and\/or intolerances.<br \/>\nThe service offered in the hotel restaurant is a buffet with a choice of dishes and does not allow for variations or personalised menus.<br \/>\nTherefore, in the event of food allergies and\/or intolerances, we recommend that you carefully consider your stay at our facility; the management does not accept responsibility for the consumption and administration of food and beverages containing the allergens in question.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":3946,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_joinchat":{"telephone":"+390544987241"}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.severihotels.it\/en\/hotel-cinzia-pinarella\/domande-frequenti\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.severihotels.it\/en\/hotel-cinzia-pinarella\/domande-frequenti\" \/>\n<meta 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